Refund

Refund Policy

Use this guide from Simplemodern to review returns, exchanges, and refunds. This page applies specifically to simplengdern.shop.

Details from Simplemodern on refund timing
This refund timing section covers orders and visits through simplengdern.shop for Simplemodern. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How Simplemodern handles order problems
Customers using simplengdern.shop can rely on the following Simplemodern guidance about order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Simplemodern: eligibility
For purchases made through simplengdern.shop, Simplemodern applies the following guidance on eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Simplemodern: exceptions
This exceptions section covers orders and visits through simplengdern.shop for Simplemodern. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Simplemodern to starting a request
For Simplemodern customers at simplengdern.shop, this section explains starting a request. When requesting a return or exchange, contact us at Support@Simplengdern.shop before sending the item. Once the request is approved, Simplemodern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Simplemodern: condition of returns
Customers using simplengdern.shop can rely on the following Simplemodern guidance about condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Simplemodern: support
This support section covers orders and visits through simplengdern.shop for Simplemodern. For return or exchange assistance, contact Support@Simplengdern.shop or 5165224939.

Merchant Information
Business name: Simplemodern
Brand name: Simplemodern
Email: Support@Simplengdern.shop
Phone: 5165224939
Physical address: 463 N Main St, Memphis, Missouri, 63555, United States